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Owner's Corner: |
- Daniel Squires | ||||||||||||||||||||||||||
| Sept 29 2009 |
Preventive maintenance plans vs. breakdown insurance plans
Question: Which is more important:
The answer to this question is one that every homeowner or company has to make.
- When you choose option A - the breakdown insurance plan - like any insurance if you don't need it you get no return for your money. Also you won't know if it is using more energy than necessary or if there is something that is unsafe. Be careful to read the terms, limitations and exclusions to know what is not covered if you choose this type of plan. Some plans coverage is unlimited, while others have limitations that cover only so much of a repair.
- When you choose option B - a preventive maintenance program - you get value every year because a technician goes through your equipment to make certain you are not wasting energy and that your furnace is safe to run.
- Option D manages none of the risk, while option C manages all the risk but may not be affordable.
A good alternative is our VHP Club Standard or Plus plan, which is a hybrid: you get all of the benefits of preventive maintenance and a some risk protection for breakdowns. Here are the differences:
VHP Club Standard - If you need a repair you get $20 off the service charge plus 10% off any repair charges.
VHP Club Plus - If you need a repair you get $30 off the service charge plus 20% off any repair charge PLUS you have an annual $100 first dollar repair credit.
What makes both of these plans special is that not only do they provide furnace maintenance, they both cost less than what the furnace maintenance costs separately. For more information click here.
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Aug 27, 2009
Home Temperature & Power Monitor |
We have many clients who go to warmer climates during the cold winter months. Typically, they arrange to have a relative or friend look in on the property from time to time to make certain that the heat is on and that the house is not damaged. Some people, however, feel more comfortable if the house is monitored all the time.
We set our clients up with a unit that will make phone calls to up to 3 phone numbers to warn of an electric power outage or a no-heat condition. These are typically clients who take advantage of our free Valet Service (July 23 post) and so the first call goes to us (VHP). The message has been customized to identify the location along with the alarm condition that caused the call. The combination of the home monitor and the Valet Service provides peace of mind that when a problem arises that the problem will be caught before there is property damage. For more information, give me a call.
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July 23, 2009
VALET SERVICE |
In my post two days ago I referrenced trying to accomadate busy people. It reminded me of another program we have that is for busy people -- and it's FREE! I am refering to our Valet Service.
The clients who take advantage of this program never worry about taking off work when we perform maintenance or if there are emergency repairs needed. They have provided us a key and given us permission to send one of our bonded technicians to work in their home without them being there. When it's time for annual maintenance we still let them know ahead of time when we expect to come and if its okay we just show up and take care of things.
This is a real convenience for busy people. And on my part, it makes me glad to know that we have earned the faith and trust of so many of our loyal customers who take advantage of this program. I can only attribute it to is the quality of our employees, most of whom have been here 10+ years.
For more information on how our Valet Service can help you click here.
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July 22, 2009
FIRE EXTINGUISHERS |
This morning we had Fred Miller of Thumb Fire Extinguisher Service, Inc. (Port Huron) provide an educational seminar on fire extinguishers for all of our technicians. He did an excellent job, and there was a lot of important information that was shared. Here is a sample:
Fred also shared information on the life expectancy of extinguishers, where and where not to mount them, size recommendations and why, extinguishers that must be replaced because they are dangerous, and the correct way to use an extinguisher.
For more information give Fred a call (810) 982-0944. We can also help you evaluate your needs when you have us perform a Plumbing & Home Safety inspection visit. For more information, click here.
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July 21, 2009
Plumbing & Home Safety Inspection |
Here's some irony for you: I designed the Plumbing & Home Safety VHP Club option to help busy people. The other day I had a client call who was too busy to read everything in the mailer explaining the new option and just wanted to know the essentials. I had to laugh. So here are the program essentials:
THERE'S STILL TIME TO SAVE! Until July 31, people who enroll in the program can get 2-months FREE. For more information click here. | ||||||||||||||||||||||||||
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July 2, 2009
Plumbing & Home Safety Inspection |
I have been busy on a project that I can now anounce: a Plumbing & Home Safety optional component for VHP Club members.
In my last (and long ago) post I referenced fire safety and residential sprinkler systems. This was as I was doing research concerning home safety issues that typically aren't available for consumers. We have always provided safety inspections for furnaces and air conditioners, but what about the other household appliances?
My eyes were sure opened as I read statistic after grim statistic about fire hazards in the home. I had already been aware of carbon monoxide dangers, but these issues were certainly reinforced. And the overall impression that I got is how much tragedy can be avoided by prevention: making sure smoke alarms and carbon monoxide monitors work and to test the items that can cause fires. The biggest obstacle that I see is people remembering to do these things on a regular basis - something that the VHP Club takes care of like clock-work for it's members automatically.
Here are some other interesting tidbits that I discovered:
1) Did you know new homes are required to have smoke alarms AND carbon monoxide alarms installed by Michigan building code? The state, of couse, cannot mandate older homes to take these safety precaution.
2) Did you knoow that 'places of public assembly' (theaters, churches, etc.) are required to have fire extinguishers AND to have them inspected annually to make certain that they are up-to-date and functional? It seems that if it is important enough to maintain fire extinguishers annually in public places that it would probably also make sense to do the same in our homes.
In putting together this new program I was aware that homeonwers take care of some of the safety issues on their own. And that's fine. (But the best intentions don't matter if these issues are forgotten and allowed to 'slide' -- and in this case the VHP Club is good solution.) For the people who take care of some of these issues, I designed the program to be flexible by incorporating Plumbing.
The other aspect of the plumbing component is to take advantage of off-season labor rates to have plumbing work performed. The plumbing & home safety inspection is totally customizable by each VHP Club member. If you take care of all the home safety items and don't want to have your plumbing fixtures and valves checked you can use your annual visit to have any plumbing repairs performed at a cost much lower than at any other time.
The annual inspection provides you with a trip charge and 90 minutes of labor to use however you want. At an annual cost of $119.40 ($9.95 monthly) this is a very good deal:
Our standard service charge to come to your house is $99. As a VHP Club member your cost is $40 less, or $59. Subtracting $59 from the program cost of $119.40 equals $60.40. Therefore, your cost for 90 minutes of labor is $40.27 an hour. And this can be used for any plumbing repairs or home safety items.
The reason that we can do this is that we are passing on off-season savings by only performing the Customizable Plumbing & Home Safety Inspection in the months of February to May. These are months we traditionally are a little light for service. In order to keep our techs busy we will pass on this discount to our loyal VHP Club members.
Note: Until July 31, people who enroll in the program can get 2-months FREE. For more information click here.
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June 4, 2009
Home Fire Sprinkler |
Have you thought much about home safety? Here is a pretty amazing link of an automated slideshow showing the timeline of a house fire showing what happens without and then with a fire sprinkler system:
I'm persuaded.
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| May 29, 2009 |
Wow! What a week of celebration. My son Bryan is graduating from Marysville High School and since Monday - Memorial Day - there has been a graduation related affair everyday. Tuesday was Baccalaureate. Wednesday was Band Awards. Thursday was the Honors Convocation. And this Sunday is commencement. I don't seem to recall this much 'hoopla' from when I graduated. Anyway, with so much going on I am going to have to pass on posting anything of substance this week. I'm too busy being proud of my graduate!
P.S. If you have a graduate, congratulations to you!
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May 22, 2009
DUST |
Dust: Part 6 & Negative Air Pressure: Part 4 ...continued from May 15
Before getting into how to solve a negative air pressure problem I want to clarify that a tight house that causes a negative pressure doesn't have to be 100% tight - there can still be some leaks. If the exhaust fan or whatever is removing the air can remove the air faster than it can leak into the house, a negative pressure situation is created. Again, it is through these cracks of holes that dust infiltrates the house.
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If a house has been sealed to the point that no air can get into the house, then things like exhausting house air from a kitchen or bath exhaust or having leaky furnace supply ductwork cause a negative pressure because there is no channel to replace the exiting air. The solution is to add air to the house to equalize the pressure.
A common way to accomplish this is to connect a make-up air pipe from outside the house to the return air ductwork on the furnace. This allows the outside air to be heated or cooled rather than dumping cold or hot air directly into the house. If you're thinking that this sort of undermines the energy savings that you tried to achieve by investing in those energy saving windows, insulation, caulking, etc. -- you're right. Further, this can also add dust, humidity, and if done wrongly can allow insects and other pests into the house.
Unfortunately, make-up air can increase energy usage, but there is no other way: you have to have a way to replace the air. One way to help is to use an HRV - a heat recovery device (I won't address ERV's - an Energy Recovery Device - because they are not practical for the cold winter climate that we have in Michigan.)
An HRV is used in place of the simple direct connect pipe. An HRV actually mechanically exchanges the house air using a fan. It has both inlet and outlet pipes. and transfers some of the heat energy from the air leaving the house to the air entering the house - or vice versa. This solves some of the energy loss problem. Any dust or humidity has to be handled by the filters or the dehumdification from air conditioning (winter air is not humid).
Also, an HRV provides the ability to actually put a positive pressure inside the house: more air is blown into the house than is being exhausted. The advantage to a positive pressure over an equalized or neutral air pressure is that it 'turns the table' on all the dust causing situations decribed in prior posts: now dust that might have entered from a crack or other opening is repelled by the positve air pressure pushing out.
There is also and Indoor Air Quality advantage to using an HRV: any indoor air pollution - odors, gasses such as the chemicals discussed in the May 13 post, or bacterias and viruses, etc. - are constantly being exhausted from the house as the air is being exchanged constantly providing fresh air. The EPA recommends ventilation as the #1 way to treat indoor air quality issues.
So are you saying that I shouldn't have sealed up the house? No. From a building science perspective, any expert that I have heard says seal the house up, and then mechanically ventilate it. This allows the 'infillitration' i.e. make up air, to be 'controlled', that is, not bring in dust, not cause a hot or cold issue, etc.
That's the end of the Negative Air Pressure posts. Next I will get back to dust.
Have a great Memorial Day Weekend.
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May 15, 2009
DUST |
Dust: Part 5 & Negative Air Pressure: Part 3 ...continued from May 13
Here's a simple test for negative air pressure that anyone can do and your 'test equipment' is toilet paper.
First let's set a baseline for the test. Close the house up - windows, doors, etc. - and don't have any exhaust fans running. Also, turn off your furnace. Tear off a length of toilet paper four strips long off the roll. Hold the length at the top and let it hang down freely. Open an outside door about 4 inches and hold the paper near the opening.
If the paper hangs straight, you have neutral air pressure - no air going out (positive pressure) or coming in (negative pressure). If air is entering the house - the paper is pulled into the house away from the door opening - you have negative pressure. If air is leaving the house - the paper is pulled toward the door opening - you have positive pressure. You want either neutral or positive pressure.
If you don't have neutral pressure at this point it may be due to just a thermal difference. For instance, if your house is warmer than the outside air, heat travels to cold, and the house air will naturally migrate outside. The opposite can also occur if it is warmer outside.
You can also test the draft diverter on the top of a gas water heater or a fireplace. You should not expect positive pressure as the vent products should naturally flow up the chimney.
Now repeat the process with first the furnace fan on and then again with the kitchen and bathroom exhaust fans on. See a different result?
If the paper blows away from the door opening - back into the house - or water heater draft diverter you have negative air pressure. If this happens with just the furnace fan running it means you have duct leakage and solving that can save you a lot of money in utility bills and make your system perform better. If it happens in either case and you have negative air pressure then it is a problem - and potentially a dangerous one. Here is an example I found on the web:
Beside the danger of back-drafting down the chimney, negative pressure can be the source of dust.
Next, how to solve a negative air pressure problem.
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May 13, 2009
DUST |
Dust: Part 4 & Negative Air Pressure: Part 2 ...continued from May 11
As houses have been built 'tighter' (i.e. less air leakage) and as people have started fixing air leakage in older homes by sealing cracks and installing new windows that prevent leakage, there has been an unintended consequence: negative air pressure.
In the past, 'leakage' provided a way to keep a neutral air pressure in the home:
- As furnaces consumed air for combustion and vented it out the chimney, the air was replaced by the drafts.
- When a bathroom kitchen fan was turned on to exhaust air, the air was replaced by the drafts.
etc.
...even opening the door to the outside is a source for air to come into the house. But now that houses are more tightly sealed, places like chimneys become channels to replace the air like we discussed in the last post. Other potential openings are cracks around electrical outlets and switches, or the cracks around heating and cooling registers, and so on.
An additional unwanted side effect of a tight house is the potential for IAQ (indoor air quality) problems. A tight house can hold more humidity - especially in the cold months. Cold, winter air is dry and the drafts would help eliminate humidity. Too much humidity can cause mold growth.
Further, there are a LOT of chemicals in man made products in a home: new carpets 'outgas' formaldehyde for as long as 10 years, paints, cleaning products and solvents. When houses weren't so tight, the drafts actually added fresh air. With a tight house, now these chemicals can build-up in the air people breath. (There has been suggestions that allergies and chemical sensitivities are a direct result of the prolonged exposure to chemicals in the air we breath.)
The bottom line is that a tight house is both good and bad -- like one of those good news/bad news jokes I referred to in a previous post. The good news is you save energy, the bad news is that you could be adversely affecting your health.
Next: how to identify negative air pressure.
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May 11, 2009
DUST |
Dust: Part 3 & Negative Air Pressure: Part 1 ...continued from May 7
Dust is actually the least of your worries when you have a negative pressure in your house. Of a far greater concern is the effect it has on combustion air and the exhaust for your furnace and water heater.
The cracks or opening in the 'house envelope' that I mentioned last time will be an avenue for air to flow into the house, but your chimney provides an even bigger opportunity. Instead of letting exhaust from your furnace or water heater flow out the chimney passage, the negative pressure will make your chimney work backwards and allow outside air to rush into the house.
This is dangerous because now you are dumping flue exhaust products including deadly carbon monoxide into your house. In addition, when the furnace or water heater is 'starved' for combustion air -- or if the combustion air is exhaust products that were sucked back into the furnace room because of negative air pressure -- then the furnace or water heater will burn incorrectly and can produce even more carbon monoxide.
Next: All those efforts to save energy by sealing your house could have created this problem or made it worse. After that, how to identify whether you have negative air pressure, and finally how to solve it...then we'll get back to dust.
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| May 10, 2009 |
Happy Mother's Day!
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May 7, 2009
DUST |
Dust: Part 2 ...continued from May 6
Question: So if negative air pressure in the house is a source for how dust gets in a house, then where does dust come from?
Answer: Every crack or opening in the house 'envelope' (this is technical term from building science...simply it is the barrier that separates the inside of a house from the outside.)
This would include cracks in block foundations, loose sealed windows, unsealed joints (to the crawlspace, to the attic, to the outside), etc. Basically anywhere that air can be pulled through to relieve the negative pressure.
The solution? To which problem? Basically, your original problem - dust - turned out to be a symptom of another problem: the negative pressure in your house.
From here I am going to split the thread in two: Dust & Negative Air Pressure and then bring them back together. Next, I will continue with Dust.
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May 6, 2009
DUST |
Do you have problems with dust? Here is the first in an ongoing series talking about Indoor Air Quality.
Dust: Part 1
If you have eliminated the obvious potential causes of dust -- such as living on dirt road -- and you are stymied to know where it comes from here is one possible cause: negative air pressure in your house.
When you turn on that kitchen or bathroom exhaust fan and all that air blows out of the house, you create a negative pressure in your house. The old saw that 'nature abhors a vacuum' applies in this situation, and air has to come from somewhere to replace the 'missing air' -- or more technically, to eliminate the negative pressure. This can be the source of how that dust gets in.
Next: Where the 'dust' comes from.
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May 5, 2009
GEOTHERMAL |
Did you know you can heat and cool your house by harnessing the energy stored in the Earth? It's called Geothermal and you can save a bundle in your utility bills. You can save up to 70% off your heating bills, significantly reduce your cooling costs AND get free hot water!
Along with being budget friendly, it is also Earth-friendly as you would be tremendously reducing any fossil fuel usage. But here is the best part: in order to 'stimulate the economy' and to reduce our national energy load, an unlimited 30% tax credit is available for the rest of this year and next to upgrade your system to Geothermal.
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May 1, 2009
R-22 Phaseout |
Spring is here to stay. Time to get the air conditioner ready for summer. FYI: January 1, 2010 is an important date for air conditioning. The Clean Air Act requires the eventual phase-out of the refrigerant R-22, which had been the staple for home air conditioners since they became popular. After this year, manufacturers can no longer make equipment that uses R-22. The next phase-out date is in 10-years: January 1, 2020, afterwhich R-22 will no longer be manufactured.
For several years the industry has been migrating to refrigerants that are not supposed to effect the ozone layer as the Montreal Protocol (1987) declared that current refrigerants did. Now the air conditioners that we sell use the refrigerant R-410A.
What does this mean to you? The price of R-22 will become increasingly more expensive. So if you have an older air conditioner that uses R-22, as it requires repairs you may want to consider replacing it with a unit with the new refrigerant.
For more information: http://www.epa.gov/Ozone/title6/phaseout/22phaseout.html
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April 22, 2009
CARBON MONOXIDE |
Third in series: "Things that you should know about Carbon Monoxide (CO) monitors, but probably don't"
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| April 10, 2009 |
What a crazy weather week. The snow piles in our lot had just finished melting and I had started cleaning up the yard and putting down fertilizer at home when winter came back. And then left again as I knew it would.
What a crazy economic time. I refuse to look at my 401k for the same reason I refuse to get on roller coaster rides. But I remember the topsy-turvy economics of the 70's and things got better as I knew it would.
Hope and faith are wonderful gifts from God.
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April 9, 2009
TAXES |
I grew up with 'Good news/ Bad news' jokes like this one:
The first century rowing master stood up in front of the prisoners chained to the oars of the Roman galley and said "Men!...I've got good news and bad news. The good news is that the captain has ordered a double-ration of grog with your meal!" Cheers erupted from all the rowers. He continued, "The bad news is after supper he wants to go water-skiing..."
I felt a sense of deja vu' with the notice that accompanied our most recent payroll checks to explain the reduced Federal withholdings amount and the increased take home pay.
"The good news is the federal stimulus package is reducing the amount of money that the government takes from your paycheck! The bad news is you still owe the money and may have to cough it up when you pay your taxes..."
I don't know if this is sounds like a tax cut to you, but if they don't change the tax rate and we still will owe the same amount when it's all said and done, how can it be a 'tax cut'?
As a businessman - and especially in this dismal economy - I am not a big fan of taxes. Taxes are anti-growth and the only way to improve our economy is to grow it. Especially in light of the hard to refute evidence that links lower tax rates with a larger gross domestic product (GDP). The bottom line is that even though tax rates are lower the government still gets more total tax revenue because GDP is greater.
So...taxpayers get to keep more of our own money, the economy grows creating more jobs, and the government gets a bigger overall take (hopefully to reduce the deficit and not spend anymore)? Hmmmm...in my book that's a win-win for everyone regardless of political persuasion.
These are all part of the reasons why I will be attending the Tax Day Tea Party in Port Huron next Wednesday and want to invite everyone who feels the same way to join us. The buzz that I am hearing is that it should be a pretty well attended party. I hope to see you there!
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April 8, 2009
CARBON MONOXIDE |
Second in series: "Things that you should know about Carbon Monoxide (CO) monitors, but probably don't"
Question: How long will a CO monitor last?
Answer: The typical life expectancy for a CO monitor is 2 to 5 years depending on the quality of the unit. The sensor in the monitor is electro-chemical. Eventually the chemical will dissipate. Therefore, you could potentially purchase a CO monitor that will never sense carbon monoxide if it has sat on the shelf too long.
Follow-up Question: Doesn't pressing the test button tell me that the CO monitor is working?
Answer: Pressing the test button may tell you if the battery is good if the alarm sounds, or that the alarm is working, but it will not tell you if the monitor can detect carbon monoxide. To see if the CO monitor can detect carbon monoxide you need to expose it to carbon monoxide, but even that may not prove anything but that will have to wait for another post.
This is an important thing to know. Too many people rely on CO monitors that are well beyond the time when they could still possibly work. There is a difference in CO monitors. If you need to purchase a monitor give me a call before you do it before I have covered what to look for in a future post.
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April 7, 2009
CARBON MONOXIDE |
First in series: "Things that you should know about Carbon Monoxide (CO) monitors, but probably don't"
Last week I shared that I had been educating people at the home show about three things they should know about CO monoxide monitors, but probably don't. I want to share the information in these posts plus since I don't have the time constraints that I did at the home show I am going to expand it beyond the original three things to know.
Question: Where is the best place to locate a CO monitor?
Typical Answers: "By the furnace", "in the kitchen", etc. and for 110v models "plugged into a wall outlet" (about a foot above the floor). These answers may be okay for a second CO monitor, but only after you protect yourself as described next.
Answer: The best place to locate a CO monitor is in the bedroom about 5-feet above the floor. Typically the temperature outside is at its coldest in middle of the night or early hours of the morning when people are in bed sleeping. This is when the furnace is working the most and therefore most likely to produce carbon monoxide. Thats why it should be located in the bedroom. The reason that it should be 5-feet above the floor is that carbon monoxide is lighter than air. By placing it 5-feet above the floor it is above the typical height of a bed. If the CO monitor is at the floor it may not sense carbon monoxide soon enough.
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April 6, 2009
WEATHER & GAS RATES |
Well, its finally here: the (hopefully) last gasp of winter ice and snow. With all the nice weather that we have been having of late, in the back of my mind I was expecting an 'April surprise'. Locally this winter was colder than the last few years. Elsewhere on this site you can find a month-by-month historical record of the heating (& cooling) load as expressed in 'degree days'. I started keeping track of this information in December 2005 to accompany the log of changes in the price of natural gas from SEMCO since the rate freeze went off in March 2002. If a person questions why their heating bill is higher than expected based upon a previous month, this information helps to determine whether the comparison is 'apples-to-apples'.
Saving energy to lower gas and electric bills is a hot topic on everyones mind and in future posts I will share some of the ways that you can save energy that you are probably not aware of. Saving energy is important not just because we can save money, but for a variety of reasons, including national security reasons -- reducing our dependence on foreign nations that supply energy that may fund enemies of the U.S. -- and to be good stewards of the resources of the planet that God gave us.
If we have the ability to conserve, it only makes sense to do so because it is in our best interests.
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April 3, 2009
50th Anniversary |
50th Anniversary trivia: Who came up with the slogan for Vincent's?
The origin of the current slogan "Wherever you see a Vincent van go, you know the job will be a work of art!' is a little bit of a mystery. Frankly, no one remembers who came up with it, but it sure has gotten us a lot of attention over the years.
The original slogan that Vincent Unte, the founder of Vincent's Plumbing & Heating came up with was "U-WE-or I do it!" This was replaced in the early 80's by the present one.
You may have also seen or heard Vincent's Heating & Plumbing has "The Most Reasons to be Your Best Choice" in some form or another. This is and isn't a slogan. Technically it's our Unique Selling Proposition or USP. That's why you will see them both.
A slogan is clever statement to remember or identify a company by. A USP is a statement that identifies what is unique or different about a company to distinguish it from other companies providing the same products or services. The original form of our USP was:
While we originally identified and focused on the six things that set us apart from other companies, there are a lot of things that differentiate Vincent's Heating & Plumbing. These all become more reasons why Vincent's has "The Most Reasons to be Your Best Choice".
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April 2, 2009
50th Anniversary |
50th Anniversary trivia: When did long-time service manager Dave Frazier and dispatcher Nancy Schindler come to work for Vincent's?
When Dave was still in his teens in the late 60's, he started working as a helper for Vincent Unte as a co-worker to Ray Squires. He later went to work as carpenter but when Ray Squires took over from Vince, the first thing that he did was to give a phone call to the hard-working young man he remembered and offer him a job, which was accepted.
Dave worked as service tech and plumber for many years, obtaining his Journeyman and then Master plumbing license. In the early '80's his hard work and experience earned
The high-turnover rate that had plagued Vincent Unte was reversed under Ray Squires. Besides Dave Frazier (37 years and counting) long-time receptionist Nancy Schindler -- who's cheerful greeting on the phone is the 'real voice' of Vincent's Heating & Plumbing to thousands of our clients -- has been in the dispatcher for 26 years as she came to work for Vincent's in 1983. Being able to attract and keep such talented people has enabled Vincent's to be consistent in delivering the high-quality service that we are constantly praised for. Other than Dave and Nancy (and me) the median average length of employment of our current staff is about 10 years.
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April 1, 2009
50th Anniversary |
Vincent Unte started Vincent's Plumbing & Heating in 1959. In 1986, the name was changed to Vincent's Heating & Plumbing, Inc. when it was incorporated. Vince (as everyone knew him by) was 76 years old when he started the business. Previously he had other plumbing businesses, including Unte Plumbing (& Heating?) in Detroit. This was a business that at a point had 50 or so trucks on the street, but he was wiped out by the great depression and the business folded. Years later - and after another plumbing business - after his wife died, Vince sold the farm that he had been on and moved to Port Huron and started Vincent's Plumbing & Heating.
His expectations for his employees were so high that the employee turnover rate was correspondingly high. In late 1965, a man working at a local plumbing supply house, Huron Pipe & Supply, heard that there was an opening for an apprentice so he applied for the job. Vince was looking for an exit strategy so he told this man that if he came to work for him that he would teach him the trade and groom him to take over the business if he worked the five years needed to get his Master Plumbing license. The man was my father, Ray Squires and he agreed. Ray took over Vincent's in 1971.
Vince was not a man who could slow down very easily. 89 years old when he left Vincent's, it was only a short while until he opened another plumbing business: Unte Plumbing & Heating, which he operated out of his home on 10th Ave as a one-man shop until his death a few years later in his 90's. It is reported that he passed away in his sleep a day after he replaced a water service and was found with a smile on his face.
Every now and then I will come across someone who still remembers Vince. Just this past weekend I had a gentleman stop by the home show booth and tell me that he and his buddy had done some work on Vince's farm in the 50's. Vincent Unte was a truly memorable man and his name is still remembered in Vincent's Heating & Plumbing.
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March 31, 2009
50th Anniversary |
April kicks off our 50th Anniversary celebration. Today I recorded a radio commercial with my father, Ray Squires. For those of you who remember, until about 8 years ago Ray did the daily radio spot for Vincent's at 7:40 a.m. sponsoring the WPHM morning sports report at that hour. I don't recall exactly how long we sponsored the morning sports report and he did the commercial, but it was sometime in the mid- to late- 70's. In fact, just before he retired, Al Tyrell, who was our account rep first for WPHM and then Radio First, said that Vincent's was the longest continuously running radio advertiser on WPHM.
Recording this commercial was pretty nostalgic as Ray's voice was easily recognizable by the people who heard him every morning and the new Anniversary spot even included his customary concluding statement. I'm very grateful to have had the opportunity to spend the many years that I did working with my father and it was a real pleasure bringing him back to record the ad spot. We have always enjoyed a great relationship and I'm always glad to see him when he pops into the office.
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March 30, 2009
HOME SHOW |
I was at the Home Show Friday early evening, and Saturday from 10 a.m. to 4 p.m. manning our booth. It was great to see a lot of clients whom I could finally put faces with names and voices. That was the highlight for me. Today we tear down the show and once we get everything sorted out we will pick the door prize winners from the people who registered. Each year we give away products and services totalling over $3,000 to the people who come by.
This year the top prize was a low level Carbon Monoxide monitor and I had the opportunity to educate people on the "Three things that you should know about Carbon Monoxide monitors, but probably don't" as they would stop by the booth. We also gave away 10 combustion optimization & safety inspections (COSI's) and 20 safety inspections for furnaces and boilers.
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March 26, 2009
HOME SHOW |
I'm looking forward to seeing people at the Home, Sport & Garden Show starting tomorrow through Sunday. I think the biggest highlight is meeting our clients and getting a chance for feedback and being able to help people with their questions.
We will be giving away a lot of door prizes, so if you have the chance to make it to the show, please stop by to visit and fill out an entry form.
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| March 19, 2009 |
The Federal & State Energy Tax Credits - these are not to be missed. It's certainly a better place to invest today than in the stock market or in a 401-k.
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March 17, 2009
HOME SHOW |
Happy Saint Patricks Day! Here's another energy saving product we will have information on at the show: an Attic Access cover that fits above a folding attic stairs that insulates and seals the attic to save energy and dust.
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March 16, 2009
HOME SHOW |
How is this for a cool idea: a heat pump for water heaters that saves energy and as a bonus dehumidifies a basement for FREE! I just made the arrangements to have this available to see at the Radio First Home, Sport, and Garden Show at the McMorran complex March 27 - 29. Come down and look it over...plus it's eligible for the Federal Energy Tax credit.
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| March 14, 2009 |
One of my hero's is the late Nobel Laurerate Economist MILTON FRIEDMAN. Among his many brilliant insights were these favorites:
"A society that puts equality before freedom will get neither. A society
that puts freedom before equality will get a high degree of both."
and
"The economic race should not be arranged so everyone arrives at the finish line at
the same time but so that everyone starts at the starting line at the same time."
You can view Milton Friedman sharing these ideas in a 2-1/2 minute video on YouTube:
I also highly recommend the Milton Friedman 'Free to Choose' video series. |