Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards neutrality. The positive reviews highlight the quality of service, professionalism, and expertise of the technicians, while the negative reviews mainly focus on minor issues or scheduling concerns. The recurring themes include satisfaction with the work performed, courtesy of the staff, and the efficiency of the service. There are also mentions of the competitive pricing and the positive experience with the company's maintenance plans. However, it's worth noting that the negative reviews are fewer in number and do not dominate the overall sentiment.