I had a question about the gurgling sound my recently installed sump pump was making. The manager, Marvin, came out and checked it and said it was operating the way it should and he explained why it sounds that way. He was friendly and came out the same day I called. Marvin and the whole Vincent's plumbing company provides stellar customer service!! Thank you!!
As always Vincent's Heating and Plumbing get a five star rating from me. Marvin, my Technician was very polite and very professional. He preformed my yearly boiler and hot water heater inspection. He was efficient and honest about his evaluation. I have much appreciation for the Vincent's Team!
Marvin and Brianna (I think) arrived when they were scheduled (no "they'll be there between 8 and 1" (Comcast I'm talking to you)). The problem was identified quickly and we were provided three options with three price points. We picked the middle choice and the repairs were made. Thank you Vincent H&P and Marvin & Brianna!
I realized my furnace had stopped working at 1:30 PM. I called to request a repair visit. At 3:20 PM Marvin called me at my friend's home to tell me the furnace was fixed. He explained what had happened and what he he done. His details were very clear and I was able to understand them. He was terrific. The employees in the office were also great!!!
Marvin is always professional and friendly!
We always get great service from marvin
Prompt and courteous service. Serviced the water heater quickly and ensured area was clean when he was done.
Marvin was excellent and very knowledgeable
Our water heater was gushing water into our basement. Marvin immediately turned off the water, removed the old water heater and installed the new. He also suggested that we notify our insurance company as there was standing water. We were so impressed by his demeanor and efficiency in handling the whole situation. Thank you!
Marvin was thorough & efficient. He thoroughly checked my furnace system to make sure there would be no more issues.
Our 30 plus year old water heater finally died last Friday. Understandably the appointment was a couple days out, but the technician (Marvin Schmitz) arrived as scheduled. We had researched some options and he answered all our questions and concerns. What is truly wonderful is that he could easily have attempted to upsell us. Instead, Marvin helped us arrive at a decision that best fit our current and future needs. Not only that, but he had a shiny, new, more efficient replacement installed in less than 3 hours! Super service!
Marvin is polite, professional, and does a great job.
Marvin knows his trade and communicates clearly and in a friendly manner. He answered all my questions.
Thank you fro sending us Marvin. He was great.
I am most lucky to count on Vincent's Heating & Plumbing.
Marvin is the best. Superior service, man and superior customer service. Always gets the job done
Marvin always goes above and beyond when ever he does his service work, he is the best .
I couldn’t be more pleased with this company from beginning to end. They arrive when they say they are coming, my technician was very knowledgeable about my situation and provided multiple choices, with no pressure to buy a certain level water system. He came back to install and had drop cloths and everything, just like Blue Water Kitchens. Marvin left everything as clean as when he arrived on what was a full day of installation. Super excited to stop battling my rusty water!! My coffee was amazing with the new water😊
Technician arrived within the time window specified, got right to work on the flush of the on demand hot water heater, he identified a problem with the PC board and contacted the manufacturer who agreed that the board needed to be replaced and it was sent priority overnight mail, technician left the area as he found it, would definitely recommend Vincent heating and plumbing to friends and family.
Marvin is a true craftsman!
Marvin is very friendly and does a great job!
Marvin was fast, very friendly and efficient. He explained what he was going and how it helped my boiler stay running!
Called office with my A/C problem about a water leak. The lady I talked to said someone would be able to come over in about 2 hours. I knew that all of the technicians would be busy, no problem. He showed up as promised. After going over our A/C unit eliminating multiple possible problems he found the problem. Easy fix he said, I've got the part right in the truck. He even straightened out a small drain hose so it drained better.
Excellent service!
The service person was polite and friendly. He completed the work in a very efficient and effective manner. I would certainly use him again.
My serviceman always goes above and beyond for me. for example I asked him why my tap in the bathroom was so slow so he took off the filter and cleaned it for me. He didn't have to take the time, but what a nice guy!!!! Always going a little further than they have to
As usual Marvin did a great job!!
Marvin is a great technician, and your company provides great service. I don’t mind paying a bit more when I’m able, but if money is tight, I’d definitely have to look elsewhere as VHP is pretty pricey.
Good job - expensive though!
Marvin has been my technician for about 10 years now. He is always professional and knowledgeable. The office staff is always friendly and helpful when I call for appointments or with questions.
It is always so nice to have Marvin do the work.
We will do business with again! Marv is the tech I want to have here at my business! Easy to talk to and a very knowledge-filled person!
Great service
Extremely quick, and efficient. Very friendly with family and children. Knowledgeable and expert in understanding of problem.
Marvin is one of the nicest people I’ve met. He is so knowledgeable and takes time to explain. His work is immaculate. I trust him completely. You must be proud to have him on your team!
Excellent as always!
back flow preventer inspection