Brooklyn was very professional, non-judgmental, and willing to get creative! She had all her tools, and finished up so quickly! We have heat for the first time in weeks and I’m so excited!!!
It was the dead of night on one of the coldest weekends yet, I called their emergency number and got connected to a tech that was willing to assist over the phone with the issue I was having. I had no heat and smelled a weird smell. Everyone I spoke to was very helpful and my service was fast and professional. Nathan is a cool guy and very helpful, did good work as well.
Excellent service
Everyone is always nice
Rickie was competent and personable. He explains things so the homeowner can understand what has happened and what repairs are needed -- and which might be beneficial, though not strictly needed. I was very pleased with his work and his approach to customer service!
Dylan and Matt did a terrific job!! They were well educated, observant, efficient and gave clear explanations. Well done!
Michael is very knowledgeable. He takes the time to explain what he has done which is a great help for me. I would recommend him to anyone.
Michael is very thorough, courteous and answers any questions we have. We are very happy with the services provided.
We have been using Vincent’s for over 30 years. Not only are they dependable but by far are the nicest and most knowledgeable service techs in this area. I would highly recommend them !!!!! You will never be disappointed!! Over the years, they become like family!!
Carl is an awesome Plumber at Vincent's Htg & Plbg; I was completely satisfied with his explanations to my Well holding tank issue. He is a very confident young man who knows his work. Also a shout out to Brooklyn who was quick to get materials from the truck and was very pleasant; I understand she is in training - she will be an Awesome addition to your team!
Sean has a fantastic attitude while working; I understood he was there partially for training as he has not worked on Well holding tanks; yet he answered all my plumbing questions I had throughout my house. He is an asset to the Company!
Michael is an awesome technician! Always get great service at VHP
Andrew came to do yearly maintenance on the a/c unit and talked to me about new items available to ensure healthy running of the system and preservation. He went ahead with installing these new items and was really helpful with info on dehumidifiers. He came back the next day to upgrade our dehumidifier placement and ensure it runs smoothly. Fabulous service and so very pleasant and informed. Never a hard sell but eager to keep all our expensive systems at optimal running.
Andy was very thorough and professional. Appreciate all the time he took to explain everything.
Knowledgeable, good communication
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