Clay Township

You must be joking ...pricing is the biggest ripoff I have ever encountered..

Hibbert - Clay Township, MI 48001
611 days ago

To charge almost $600.00 for less than a hours work to install a $20.00 is criminal...to take advantage of people that have an emergency situation is about as low as you can get... I give you a one star for experience only because their was nothing lower....

Response from Vincent's Heating & Plumbing:

Hibbert – It is very unfortunate that you needed emergency service. Who would have imagined that the temperatures would be in the low 40’s going into the Memorial Day weekend? - and that your furnace would breakdown on Friday night going into the long weekend? Emergency service is expensive. You knew this when you booked the call and were quoted a $380 emergency minimum charge that you agreed to. You were also informed that after diagnosing the problem the technician would present repair options to which would be added an $80 emergency service fee. You could have said ‘no thanks’ and called around – but you didn’t. Instead, after you agreed to our fees for service, we sent a tech out immediately, quickly restored your furnace to working order to get you heat, and you have been comfortable since. Further, after he diagnosed the problem and before he did the repair, he presented you with options that included the cost of the repair so you knew exactly what you would be paying. We were transparent throughout the process. There are a lot of working pieces that go into providing service that you haven’t considered – and even more for emergency service - and they all add up. I am glad we were able to quickly respond to your emergency restore your heat so you could be warm.

Great service

Susan - Clay Township, MI 48001
658 days ago

Greg did a great job for us. He is very knowledgeable of the products, personable and customer focused. Nancy is friendly and did a great job keeping us informed when to expect VHP at our home for each of the 3 visits. This is our second furnace with VHP and we continue to recommend VHP to our family and friends.

Gas Leak Repair

Small - Clay Township, MI 48001
946 days ago

First getting an HVAC company interested in gas leak repair is challenging enough so this was awesome to find them. They were very professional in arranging the service call to getting the job done quickly and in a little bit of time. Rob was excellent at his trade.

Great service!!!

Zelmer - Clay Township, MI 48001
1165 days ago

Really great service

Sandy - Clay Township, MI 48001
1311 days ago

We could not be any happier with the service we get every time with Michael Smith he knows what he doing and really take care and is through in all that we need done. Thank you for employing knowledgeable people.

Marvin knew exactly how to fix our problem, and fixed it immediately.

Darlene - Clay Township, MI 48001
1434 days ago

Great service, very knowledgeable and friendly person. We are very satisfied

Frank - Clay Township, MI 48001
1692 days ago

Very satisfied, will highly recommend.

Kitchen Plumbing

Michael - Clay Township, MI 48001
1756 days ago

Marvin works very quick, my kitchen was all clean up after the work and very pleased

Great and professional

James - Clay Township, MI 48001
2219 days ago

Replace tub drain

Michael - Clay Township, MI 48001
2247 days ago

Very nice job