Proudest moment: Watching Tiger win the 2019 Masters
What I like best about my job: Very strong team with good leadership
Recent Jobs and Reviews
Rated 4.9 out of 5 stars based on 79 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, politeness, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on excellent communication, with reviewers frequently praising how well technicians explained procedures, answered questions, and provided detailed information about their work. The respectful treatment of customers' homes—including wearing protective booties and thorough cleanup—is repeatedly highlighted as a valued aspect of the service experience. Efficiency and timeliness emerge as strong positive trends, with customers noting punctual arrivals, quick problem resolution, and responsive emergency services. Many reviews convey a sense of trust and loyalty, with several customers mentioning repeat business over the years and expressing eagerness to use the services again for future needs. The company's versatility in handling various heating, cooling, plumbing, and maintenance needs is appreciated, as is the absence of aggressive upselling tactics. The tone is enthusiastic and grateful, with customers feeling genuinely cared for and satisfied with both the quality of work performed and the interpersonal interactions. The recurring sentiment suggests a company culture that prioritizes customer service excellence, technical competence, and respectful, transparent communication.
Reviews
Review
Sean is fantastic! He came out to inspect a possible water heater issue. Determined it was just normal heating noises echoing into the drip pan. He also took a look at a future project we'll have Vincents perform. He has a great personality, professional and very friendly.
Eric Langley
- Yale, MI 48097
Review
Sean did a great job today ! Very professional answered lots of questions and took care of our issue
James Young
- Port Huron, MI 48060
Review
Sean was absolutely amazing and professional. He quickly diagnosed our problem amd explained everything step-by-step. Best plumber we've ever had!
Andrew C
- Port Huron, MI 48060
Review
Sean & partner (forgot her name, sorry) did Great Work. Quick. No inconvenience. Protected our property. Good clean-up. Provided great advice. Very pleasant. We will call again.
William Shier
- Saint Clair, MI 48079
Review
They were so very nice and polite clean and neat. Thank you. They did a good job also
Mary Hamilton
- Port Huron, MI 48060
Review
Andrew was Amazing. My heat went out and he showed up less than an hour after I called and had it fixed in 10 minutes. I had other issues that I asked about since he was here already there. Had it figured out in no time and was really friendly and patient! This was my 4th call to Vincent's (2 for plumbing and 3 for heating) and every time has been great. Fixed my humidifier and what we thought was wrong with it wasn't it, but he already and the right part on the truck and took care of it same day
Christopher Anderson
- Fort Gratiot Township, MI 48059
Job Locations
Sean W.
Water heater maintenance
Port Huron, MI 48060
Sean W.
Water heater burner assembly replacement
Port Huron, MI 48060
Sean W.
Water heater pilot not lighting
Port Huron, MI 48060
Sean W.
Sewer line replacement
Saint Clair, MI 48079
Sean W.
Water leak search and repair
Fort Gratiot Township, MI 48059
Sean W.
Tankless water heater diagnostics
Smiths Creek, MI 48074
Sean W.
Vanity cartridge replacement
Marysville, MI 48040
Sean W.
Shower drain cleaning
Saint Clair, MI 48079
Sean W.
Drain replacement
East China Township, MI 48054
Sean W.
Sewer odor
Ruby, MI 48049
Sean W.
Laundry tub install
Port Huron, MI 48060
Sean W.
Water leak
Port Huron, MI 48060
Sean W.
Sewage ejection pump install and sump pump and pit cleaning
