Austin is kind, informational and gets straight to the point! He explains everything well and isn't shady (like some other companies). Would definitely recommend!

Have been using Vincent’s services for over 20 years. Never have been disappointed with work performed and employees of VHP. Austin was an excellent example of ethics of VHP. Thank you

Great communication with the diagnosis and getting things back to operating standards. Definitely recommend this company.

Did a fantastic job will enjoy our new furnace. Austin did a great job fixing a problem. Thanks

Austin was our service technician. He did an OUTSTANDING job!! VERY polite and professional. Great asset to Vincent's Heating and Plumbing!!!

VHP is always reliable, their staff is top notch. I feel confident calling them and I recommend them to everyone. Austin in particular helped my father and I with our installations. He is the man!! Gold standard of professionalism and knowledge!

Austin provided excellent service. Checked everything out on the furnace and addressed our concerns. Installed new thermostat, explained how to program. He even put up with our yappy dog. Would highly recommend. Thank you Austin

Austin always does a great job for us. He lets us know exactly what he’s going to do and provides a post summary of his findings. Always asks if we have any questions or concerns. We very much appreciate his expertise!

Extremely knowledgeable, professional and polite. He made sure we were totally satisfied before he left. Thank you so much.

Awesome experience with VHP. Working with Austin was "by far" the best experience I've had with buying anything. My furnace was still working, but wasn't very efficient. He made sure I understood my options, so I could make the best decision for myself and my house. I will definitely ask for him, if I need anything for heating or cooling in the future.

Shoutout to Austin! He recently serviced our air conditioner and was a total pro—super knowledgeable, easy to talk to, and made the whole process smooth and stress-free. A true quality employee who goes above and beyond expectations and represents Vincent’s in a very positive wayl!

Austin provided outstanding service from putting together the quote, answering our questions leading up to the installation. His installation team did an excellent job with the new equipment and removal of the existing equipment. Austin also advised us about a Semco program that saved us a significant amount of money on the new furnace, AC and tankless water heater. I would certainly recommend Austin and VHP to friends and family.

Austin was GREAT when he sold me a furnace and air conditioning. Also, he was here to make sure the furnace was running efficiently. He’s friendly, knowledgeable, thorough, polite and an all around nice guy! I give him 100 stars!

Once again thank you . The service we received is excellent . Learn more everytime Austin service's our system . Give him 10 stars if you have it .

Demeanor excellent Very knowledgeable and efficient Summary of work accomplished, results and possible enhancements were done as a professional. Would look forward to seeing him again on a return visit.

Very professional & knowledgable. Will definitely recommend Austin & Vincent’s Heating.

Austin is the best tech ever. Explained everything from start to finish and made sure it was all perfect. I'd give him 10 stars if I could. Definitely go with him for anything you need.

Austin, brings knowledge and great people skills to his visits, he is always willing to answer questions or find the information needed. Very convenient that our heating and cooling needs will be met for another year. Thanks

Austin explained every portion of the work to be done on our annual AC - furnace inspection. He pointed out a few items he observed (dust in our ducts) we scheduled a cleaning. Ducts had not been cleaned in 20+ years. The rest of our equipment is in good shape. Extremely pleased with this young man providing and explaining excellent service

Austin was here; performed a comprehensive yearly maintenance on my AC system. He was informative and showed me the values obtained, via computer analyzer and what they indicated. This established a sense of confidence in the performance of my equipment. I also had a surge protector installed on the furnace and condenser, as well as a condenser assist motor. He was very personable and treated my home like his own. Thanks!! Austin!!

Professional, knowledgeable and friendly

From 1-10, 10 bringing the highest I give Austin a 10

Austin went above and beyond what he was technically required to do. He was great at being a teacher as well. He explained the issues that my pump was having. Also, he answered all my questions about how the sump pump works. He was able to make a brick out if a cinder block that I had. He sealed up my vent on the roof that was leaking down to my furnace. Again he was fantastic!!

I absolutely love using VHP for all my HVAC and water needs. The guys that come to the house know what they are doing and are incredibly nice. I almost want my appliances to have problems. Nice choice of options to choose from. My sister also enjoys working with VHP.

Super nice and right to getting the systems up and running.

Very nice people

Austin clearly explained the problem we had with the furnace and was able to repair it the same day.

He was very professional with his work and had a great personality 👏

Austin is very knowledgeable and courteous. He arrived on time, was willing to explain the performance and needs of my furnace elements. His assessment was honest and he provided high quality service. I felt confident that I could trust his judgement of my furnace repair needs.

I appreciated Austin P explaining what needed to be done before he repaired/serviced the Air! He was a very nice young man! I would recommend him to any and all of perspective clients.

Austin is an awesome service rep. Explained everything in detail and asked if I had any concerns about A/C performance. Would highly recommend.

Austin was very professional, but also very personable. He went above and beyond assisting my elderly handicapped parents in the maintenance and repair of their HVAC systems. I highly recommend Vincent's for servicing, but definitely hope you get Austin!

Easy to schedule, efficient and friendly service which was well explained and questions answered

Installers arrived on time as scheduled. Professional, neat & clean installation. Would highly recommend.

Austin and CJ were fantastic- Walked me through the process, worked very hard and efficiently, and very personable. They made the expensive cost as easy as possible and the job is completed within 24 hours of my original phone call. Thanks so much Joe

The service men were extremely professional and friendly!!!! They worked without disrupting family activities and business. They worked in an organized manner and cleaned up all their supplies and any debris before they left. They worked efficiently!!

The team was very A+ was very friendly and very professional did a very good job thank you 🙏

Could not be more satisfied with the service we received today from Andrew he found the problem got us a new furnace asap , Austin and T3 . They got in and got the job done in a timely manner and when they left it was as clean too. With the snow and cold not one complaint, very efficient and respectful. All 3 were very professional and informative. Great employees. Thanks, Nancy, for calling too.

Austin P. was excellent. The price to replace part on a new unit just installed in October 2021 was a shock.

This is a top notch company, Polite and courteous. Very informative. Quality of work and service A-one.

All employees on site or on the phone were professional, caring and dedicated to giving us the best service possible. VHP installed both our heating and AC in a short period of time after we contacted them. Austin and Tom (service techs) went beyond their responsibility and corrected other issues that came up. We highly recommend VHP. We are certain the Amana products we purchased will perform as good as the employees who installed them.

The members of the VHP team who we had contact with (by phone or in person) gave us outstanding service, The ladies we spoke with were knowledgeable, polite and professional. They demonstrate a caring attitude. The service techs (Brandon, Tom and Austin) demonstrated outstanding knowledge of their products and the theory of HVAC. On the job they where professional, and polite to my wife and myself. They took time to explain/answer any questions we asked. They are hard workers never stopping and had a strong working relationship with each other. All of the employees we came in contact with are a great credit to VHP

Crew arrived on time, very professional in appearance and demeanor. Quality of work was excellent. Left no mess behind.

Austin and Tom were friendly and professional. The installation looks like a work of art. Thanks again Austin, Tom, Andrew, Brandon, and everyone down at Vincent’s

Austin and Tom did a fantastic job. Both of them were nice, polite, professional, and did a beautiful job. That’s why I love using Vincent Heating and Plumbing everyone is always like they were.

Austin and Tommy did a great job. They were very professional and personable. Austin answered all our questions to our satisfaction.