SMS TOS
Employee SMS Terms of Service
1. Program Description
The Vincent's Heating and Plumbing inc Employee Alert System is an internal, automated, outbound-only Email-to-SMS notification service. This system is used strictly to communicate critical operational updates, scheduling modifications, facility closures, and emergency or safety alerts to active employees.
The Vincent's Heating and Plumbing inc Employee Alert System is an internal, automated, outbound-only Email-to-SMS notification service. This system is used strictly to communicate critical operational updates, scheduling modifications, facility closures, and emergency or safety alerts to active employees.
2. Device Enrollment & Expectations
Mobile numbers utilized in this program are assigned to company-provided mobile devices or designated by employees during the HR onboarding process as required tools for daily employment duties or the number in use is requested by the employee to be used and canbe removed upon request. Because these messages contain time-sensitive operational and emergency safety coordination, employees are expected to maintain active routing to ensure workplace safety and compliance.
Mobile numbers utilized in this program are assigned to company-provided mobile devices or designated by employees during the HR onboarding process as required tools for daily employment duties or the number in use is requested by the employee to be used and canbe removed upon request. Because these messages contain time-sensitive operational and emergency safety coordination, employees are expected to maintain active routing to ensure workplace safety and compliance.
3. One-Way Communication
Please note that this text messaging number is completely unmonitored and does not accept inbound text replies or questions. Do not attempt to reply to text notifications with operational questions or emergency reports. For all workplace inquiries, assistance, or scheduling questions, employees must communicate through standard company channels, contact their direct supervisor.
Please note that this text messaging number is completely unmonitored and does not accept inbound text replies or questions. Do not attempt to reply to text notifications with operational questions or emergency reports. For all workplace inquiries, assistance, or scheduling questions, employees must communicate through standard company channels, contact their direct supervisor.
4. How to Opt-Out (STOP)
You can cancel the SMS service at any time by texting STOP in response to any message. After you send the SMS message STOP to us, we will send you an automated SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
You can cancel the SMS service at any time by texting STOP in response to any message. After you send the SMS message STOP to us, we will send you an automated SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Workplace Notice: Because these notifications are required for safety and shift coordination on company-owned assets, opting out may impact your ability to receive urgent workplace updates. If you text STOP, you are responsible for immediately notifying HR or your supervisor to arrange an alternative notification method or to update your corporate device routing. To resume alerts at any time, text START.
5. How to Get Help (HELP)
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by contacting your direct supervisor.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by contacting your direct supervisor.
6. Rates and Frequency
Message frequency varies based on business operations, severe weather events, and emergency safety needs. Msg & Data Rates May Apply.
Message frequency varies based on business operations, severe weather events, and emergency safety needs. Msg & Data Rates May Apply.
7. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Carriers are not liable for delayed or undelivered messages.