Rated 5.0 out of 5 stars based on 156 customer reviews
Customers say: The overall sentiment across these reviews is strongly positive, marked by warmth, appreciation, and genuine satisfaction. Customers repeatedly praise the professionalism, courtesy, and friendliness of the technicians, often describing them as polite, respectful, and pleasant to work with. Promptness and efficiency are recurring themes, with many noting that service arrived on time or even earlier than expected and that work was completed quickly. Customers also value the clear communication they received, appreciating technicians who patiently answered questions, explained the work and available options in understandable terms, and offered transparent pricing. Frequent mentions of knowledgeable, thorough, and high-quality workmanship, along with tidy cleanup, reinforce a sense of trust and reliability. Many reviewers express enthusiasm to use the company again and describe feeling impressed or even proud of the team, with several suggesting the staff deserve recognition. The few neutral comments are mild and do not detract from the overall tone, which is one of gratitude, confidence, and high regard for the service experience.
Smiths Creek, MI at a glance
Vincent's Heating & Plumbing has completed 25 jobs in Smiths Creek, MI between April 2026 and October 2026.
The 22 customer reviews shown here average 4.9 out of 5.
The most recent job was on October 28, 2026.
Vincent's Heating & Plumbing has completed 63 jobs in Smiths Creek, MI in the last 12 months. The first job there was in February 2014.
Reviews
Fantastic service
First of all, I was very Amazed and appreciated that they were here 30 minutes after I called them. In the gentleman that came was very nice explained stuff great was quick efficient and did an excellent job and I highly recommend him. Thank you very much.
Kimberley
- Smiths Creek, MI 48074
Excellent service
Experience was fine.
Jackie
- Smiths Creek, MI 48074
Excellent Service, Quality Work
Great communication with the diagnosis and getting things back to operating standards. Definitely recommend this company.
Kathleen
- Smiths Creek, MI 48074
Repeat customer back for quality work!
I have used VHP repeatedly over the years for various jobs and always been impressed with their professionalism, courtesy, and most of all, the high quality work they do.
From a smaller job of a new Hot Water Tank to the major replacement of a Boiler Unit, all the guys and gal have been great.
No up-sell attempts.
Fair assessments of work required.
Competitive pricing.
Thanks again 👍🏼👍🏼
Michael
- Smiths Creek, MI 48074
Excellent
Very friendly explanation was great very knowledgeable
Kathy
- Smiths Creek, MI 48074
Review
Nathan did a good job. He was here Saturday night. He found many problems and after the parts arrived he found more. I feel that many of your people don't have enough experience on this system. We had problems after it was installed 1yr ago and it took to or three visits from different techs to solve. I'm beginning to believe this system is not as reliable as your salesman stated.
Harvey Kecskes
- Smiths Creek, MI 48074
Great service
Marvin was very nice and fast. explained why my water heater was leaking and what he had to do to fix it. Very great service
Brianna
- Smiths Creek, MI 48074
Brooklyn-Wonderful Employee
Brooklyn was Awesome! She helped with estimates on other things that needed to get done also. A Wonderful employee!!
Lillian
- Smiths Creek, MI 48074
Good work, polite repair person
Sean was a very pleasant person from your company. Gave three price quotes for me from which to choose. All work was efficiently completed with all supplies
Kathleen
- Smiths Creek, MI 48074
Excellent service
They did an outstanding job installing a new water heater. Very professional
Dan
- Smiths Creek, MI 48074
Excellent service Dan
- Smiths Creek, MI 48074
Well doneWest
- Smiths Creek, MI 48074
Excellent
Fast, efficient and explained everything throughly!
Amanda
- Smiths Creek, MI 48074
polite and professional
He is always friendly polite and professional and does a great job
Joanne
- Smiths Creek, MI 48074
Review
VHP installed a new gas furnace and air conditioning system and a new water heater in our home, and I highly recommend them. The new equipment is great, the installation was very well done, and the customer service is fantastic!
Eric Zobl
- Smiths Creek, MI 48074
Excellent Service!!
Thank you for always providing the best customer service, Andy D and Frank.
Diane
- Smiths Creek, MI 48074
Great Job and Respectful
Mike was very courteous and answered all my questions. He was respectful of my home and did a great job. I would definitely call Vincentโs again.
Don
- Smiths Creek, MI 48074
Excellent service
As always, Vincent's came through with service beyond expectations. And Marvin is the epitome of customer care. Fast, efficient, knowledgeable, friendly and patient with our numerous questions! Thank you!
Joe
- Smiths Creek, MI 48074
always goes the extra mile
Nate never hesitates to tackle any job. No matter how dirty or long. He is always looking out for our units to give them their maximum efficiency and lifetime. We really appreciate his attention to detail.
Joanne
- Smiths Creek, MI 48074
friendly reliable service
Nate was very professional and tidy.
Joanne
- Smiths Creek, MI 48074
great job
Michael did a great job, got heat back in our home.
Curt
- Smiths Creek, MI 48074
Excellent service
Michael S has done a great job again. Like he first time he worked on our old heating boiler, he found the problems quickly, and gave me the cost, had the necessary parts and in a few hours the heat was working perfectly again. He stayed a bit to make sure everything was working properly and after double checking the boiler, down to even to the wiring all is running well. Thank you Michael!