From 1-10, 10 bringing the highest I give Austin a 10

Very polite, courteous, explained everything they found and needed to do. Excellent service

Andrew was Amazing. My heat went out and he showed up less than an hour after I called and had it fixed in 10 minutes. I had other issues that I asked about since he was here already there. Had it figured out in no time and was really friendly and patient! This was my 4th call to Vincent's (2 for plumbing and 3 for heating) and every time has been great. Fixed my humidifier and what we thought was wrong with it wasn't it, but he already and the right part on the truck and took care of it same day

Sean is a breath of sunshine after dealing with today’s generation of young people. He definitely represented Vincent’s in a very professional and knowledgable way. For any future service I certainly would ask for Sean.

As always, Marvin was polite, professional and efficient. Arrived on time and completed the task we needed.

Great job! Did the work even through a rainstorm

Awesome

Brandon & Ricky did a good job installing our new faucets & shower heads. We are very grateful! Thank you VHP!

We had a plumbing issue that was not an emergency and Vincent's had someone out in just a couple of days. The two young men who came tried the least expensive options first and then went on to the more involved solutions. They kept us informed at every step - what they recommended and what the charges would be. It was not a quick and easy fix but they were able to solve the problem, and prevent the issue from recurring. They also were very careful of the workspace, cleaning up after the work was done.

As always with Vincent's and Marvin Schmitz, work performed was excelent quality, handled quickly and met my expectations. I'll be back.

Very knowledgeable and a joy to work with

Courteous, professional, personable, and patient as I asked a thousand questions about how things work and how often things need to be cleaned. Knowledgeable. Respectful of time and the house. Would hire again. Give Rob and Brandon each a raise.

Always helpful

When I woke up on Tuesday morning and discovered that I had no hot water, I immediately called VHP for help and asked if they could send Andy out to see what was wrong. I have a very sweet parrot who would not be happy about someone coming into the house without me at home. Luckily Andy has been coming out for for my scheduled twice yearly appointments for several years and has always been a really special and trusted person and who also has a great relationship with my bird. I have been a customer for a long time and feel very very pleased to have such a wonderful company with dedicated, knowledgeable and kind employees and is also true for every person that I talk to on the phone. VHP is a real family business and by the end of the afternoon I had a new hot water tank and my parrot was able to have her daily shower, what a great end to the day.

Austin clearly explained the problem we had with the furnace and was able to repair it the same day.

As always the crew was polite, professional, friendly and helpful. This was a difficult installation but the men were always cheerful and conscious of protecting the premises and they did a great cleanup job. Jason? and Tommy are hard workers and did a beautiful job with our new “split” heat pump and it’s doing a great job of keeping our large screen room warm.

Awesome service!!!

Still not fixed, gas leak at water heater detected on attempted start by Simco. I have it shut off.

Marvin has been doing the yearly maintenance on our Navien boiler since he installed it 4 years ago, and it's ALWAYS a pleasure to see him. He's quick, efficient, EXTREMELY knowledgeable, and one heck of a nice guy. I can't say enough good things about him or Vincent's; we've had nothing but great service from both him and his company!

He was very professional with his work and had a great personality 👏

I did not rate cost/pricing, as I do not have a price-point to compare to, so not intended as a 'zero' star, but rather 'N/A'. The employees were pleasant and efficient, and I was totally satisfied with the whole experience.